Patient Information

What to Bring to Your Next Visit

Make your ASH Urgent Care visit as quick and convenient as possible. To assist you with your treatment, please bring the following items with you:

  • Driver’s license or picture ID
  • Insurance card (if you have insurance)
  • Parental Authorization Form (if applicable)

SAVE TIME!

Want to really skip the line?
Complete these forms prior to your arrival.

Download Forms

Hours of Operation*

Monday-Friday
8:00am-8:00pm

Saturday-Sunday
9:00am-5:00pm

365 days a year.

*No Appointment Needed.

Insurance Information

ASH Urgent Care accepts most major insurances. As a designated Urgent Care practice, a referral from your primary care physician is not necessary. Pre-authorizations from your insurance company are also unnecessary. Pay only your standard co-pay.

ASH Urgent Care will file an insurance claim for your urgent care visit with all contracted plans. Insurance co-payments and deductibles are collected at the time of service and are payable via cash and most major credit cards. You may contact ASH Urgent Care to verify insurance coverage and confirm accepted methods of payment.

Do I need insurance?

No. Private pay patients are welcome and will appreciate the cost savings we offer compared to an emergency room visit. Keep in mind payment is required upon receipt of services. Please contact us at 501-918-0814 with further questions.

Frequently Asked Questions

A1: Visits are based on first-come first served. Normally, wait time is usually less than 10-15 minutes for triage care, and total visit times average about 45 minutes.

A2: We accept most insurance plans. We routinely verify benefits and can let you know if your carrier will approve your visit. We continue to grow
our network participation and plan relationships.

A3: The pharmacy should receive them within 20-30 minutes from the time the physician submits it electronically. Your prescription will be sent directly to your pharmacy (e-prescribe). Most all of our prescriptions are sent online.

A4: NO, if you are not feeling any better after completing the prescription regimen, the doctor will see you and re-evaluate your condition.

A5: NO, the physician will want to discuss the test results with the patient face-to-face. The reason for this is to provide the best care and
communication with your primary care physician.

A6: Yes, ASH Urgent Care offers several types of physicals, such as school, sports, DOT, and immigration. School or sports physicals cost $65 and the patient does not need to schedule an appointment. These types of physical examinations are usually not paid by your insurance so the payment is due at the time of service.

A7: Talk to your Human Resource Department and they will tell you the process your company requires. Ash Urgent Care will verify information with your HR Department and work within their designated process.

A8: Yes, but we need advance notice of 24 – 48 hours to process your request. You will be asked to sign a medical release at the time you pick them up. The first copy is provided at no charge to you.

A9: Yes, a signed physician order is required to process any exam.

A10: Yes, if we have a signed order, ASH Urgent Care can perform exams and fax the results over to the ordering physician. We should have the final report within 24 hours.

A11: Yes, during flu season we do give the shots. Patients are required to see the physician prior to receiving the vaccination.

A12: ASH Urgent Care is open Monday-Friday from 8:00am-8:00pm and Saturday Sunday from 9:00am-9:00pm